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Notifications

ELITORO keeps you informed through in-app and email notifications. This guide explains how notifications work.

Types of Notifications​

In-App Notifications​

Appear in the notification bell icon:

  • Real-time updates
  • Connection activity
  • Meeting reminders
  • Important alerts

Email Notifications​

Sent to your registered email:

  • Connection requests
  • Meeting confirmations
  • Important updates
  • Account alerts

Notification Categories​

Connection Notifications​

  • New connection suggestions
  • Connection request received
  • Request accepted/declined
  • Profiles found for your request

Meeting Notifications​

  • Meeting scheduled
  • Meeting reminder
  • Meeting cancelled
  • Follow-up prompts

Match Notifications​

  • New match created
  • Rating reminders
  • Match activity

Account Notifications​

  • KYC reminders
  • Profile updates
  • System announcements
  • Important alerts

Accessing Notifications​

Notification Bell​

  1. Look for the bell icon in the header
  2. Click to see recent notifications
  3. Unread notifications are highlighted
  4. Click a notification to view details

Notification List​

View all notifications:

  • Recent notifications appear first
  • Mark as read when viewed
  • Delete notifications you don't need

Managing Notifications​

Reading Notifications​

  • Click on a notification to read
  • Clicking may navigate to related content
  • Notifications are marked as read automatically

Clearing Notifications​

  • Delete individual notifications
  • Clear all read notifications
  • Unread notifications remain until viewed

Email Settings​

Email Frequency​

Email notifications are sent for important events:

  • Not every in-app notification triggers email
  • Critical updates always sent
  • Some emails can be controlled in settings

Managing Email​

If you receive too many emails:

  • Check your preferences in settings
  • Ensure important notifications remain enabled
  • Contact support for specific requests

Best Practices​

Stay Informed​

  • Check notifications regularly
  • Don't ignore important alerts
  • Respond to time-sensitive notifications

Keep Contact Info Current​

  • Ensure your email is up to date
  • Check spam folders for ELITORO emails
  • Add ELITORO to your contacts

Notification Timing​

Response Windows​

Some notifications have deadlines:

  • Connection requests: 48 hours
  • Profile selection: 7 days
  • Rating reminders: Act promptly

Reminders​

ELITORO sends reminders for:

  • Pending actions
  • Approaching deadlines
  • Important requirements

Troubleshooting​

Not Receiving Notifications​

If you're missing notifications:

  1. Check your email spam folder
  2. Verify your email address is correct
  3. Ensure notifications are enabled
  4. Contact support if issues persist

Too Many Notifications​

If notifications are overwhelming:

  1. Review notification settings
  2. Mark as read when viewed
  3. Delete old notifications
  4. Contact support for preferences